Douglas County Libraries
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  1. DCL Help
  2. Borrowing & My Account

Borrowing & My Account

My Account

  • What is my library card number and PIN?
  • I lost my library card. What should I do?
  • How can I pay my fines?
  • How do I log in for the first time?

Holds

  • When signed in to my account, how do I find my holds?
  • How long is my hold on the hold shelf?

Borrowing

  • How do I request something you don't have?
  • I think I lost a library book. What should I do?
  • How do I find new items?
  • How can I renew my books?
  • How do I see if people are waiting for my checked-out items?
  • How do I see my borrowing history? Was my old history lost forever?
  • Call: (303) 791-7323

  • Text: (720) 513-2441

  • Email: help@dclibraries.org

Customer Service Hours: Mon-Thu: 8AM-8PM, Fri: 8AM-6PM, Sat-Sun: 10AM-4PM
DCL Help